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Frequently asked questions:

Here you will find the most frequently asked questions.
If the answers given here do not help you, please contact our customer service.

GEWA Strings is one of the five divisions of GEWA music. Founded in the history of the company, GEWA Strings represents the oldest division. Since its foundation in 1925, the development and construction of instruments such as violins, cellos and basses, as well as the corresponding cases, have been part of the DNA of GEWA music. Under the umbrella of GEWA music, GEWA Strings is a separate division dedicated entirely to development and manufacturing, sales and marketing, and customer service. The majority of our development and product managers are trained luthiers and master instrument makers. Following the tradition of the Vogtland region, all concepts and ideas are developed at the company site in Adorf, produced in parts (GEWA - Made in Germany) or manufactured in our own factory in Asia, in compliance with the highest standards (GEWA Responsibility) and production methods. GEWA Strings has stood for quality and competence for almost 100 years.

Send us a message via our contact form. We will endeavour to get back to you as soona s possible.

GEWA music GmbH is a European leader in the development, manufacture and distribution of musical instruments and accessories. Our products are sold exclusively through music retailers. If you are interested in one of our instruments, cases or corresponding accessories, you can find one of our sales partners directly on the product page by clicking on "Find a dealer/Buy now". If you are interested in becoming a GEWA Strings sales partner yourself, please contact one of our sales consultants directly or contact us at the following address: stringssupport@gewamusic.com .

Find information in the product world of this website or talk to your dealer; they should always be one of the first points of contact for enquiries. If you are uncertain, you can also submit questions via our contact form.

You can find additional information about our products under the following sources:

  • In the product world on this website.
  • On our YouTube channel GEWAStrings
  • On our Facebook and Instagram pages
  • On the respective manufacturer’s website.

If you cannot find individual products, this should usually be a logistics problem that will be resolved shortly. Our range comprises well over 42,000 products and is subject to permanent organic change, which we update with detailed and further information as soon as possible. In the meantime, you are welcome to inform yourself on the respective manufacturer's website. If it takes an unusually long time, please let us know using the contact form.

In this case, no image material is available yet or this has not yet been published. Please update the corresponding product search regularly; we endeavour to remedy inconveniences of this kind as quickly as possible.

If you think you could be considered for an endorsement and see good reasons why a partnership could also be interesting for us, please leave us a message via our contact form.

As we receive such enquiries on a daily basis, the demands on potential endorsement partners in terms of qualifications, reach, appearances etc. are quite high. We therefore ask for your understanding if requests have to be rejected.

The right size of instrument is crucial for beginning. For example, the violin is a frequently chosen instrument for beginners. Here, various instrument and bow sizes have to be taken into account and adapted to the respective age or body size, the length of the arms, hands and fingers of the musician. However, the arm length remains the decisive factor. Parents and beginners can use the following table as a guide:

The rule of thumb is that the bigger the instrument, the later the start, because it is simply a question of controllable dimensions. Our recommendations:

  • Violin: The recommended starting age for violin is around 5 years old.
  • Cello: At about 7 to 8 years
  • Double bass: From about 8 years of age, because the instrument requires a certain body height.

The 3/4 and 4/4 bass are the dimensions of the double bass. The larger the instrument, the larger the scale length and the vibrating string length of the bass. Unlike the cello, for example, the 3/4 bass, with an overall size of 1.80 m, is already a stately adult instrument. Our recommendations:

  • 1/8 double bass with vibrating string length with 80 cm is suitable for children with an eye height of 130-135 cm (about 8-10 years).
  • 1/4 double bass with vibrating strings, 90 cm long, is suitable for children with an eye height of 140-145 cm (about 10-12 years).
  • 1/2 double bass with vibrating string length 97 cm is suitable for children with an eye height of 150-160 cm (about 12-14 years)
  • 3/4 double bass with vibrating strings, 103 cm, is suitable for children with an eye height of 165 cm (about 14 years and older and for adults).

In the event of a warranty claim, please contact the dealer from whom you purchased the product. They are responsible for the warranty and will also contact us in case of doubt.

Was steckt hinter Test The Best?

„Test The Best“ ist eine Aktion von GEWA, einer Auswahl an Musikschulen in Deutschland, die dem „Percussion Creativ e.V.“ Netzwerk angehören und dem betreuenden Fachhandel.

Die Drumsets stehen für alle interessierten Drummer:innen zum Testen zur Verfügung. Man muss kein Schüler sein, um die kompetente Beratung der Ansprechpartner:innen in Anspruch zu nehmen.

Es ist ganz einfach: Bei der Schule zwecks Termin melden, testen und beraten lassen. Viel Spaß!


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